FedEx Kinkos Reviews and Complaints

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FedEx Kinkos Reviews

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  • FED EX CUSTOMER SERVICE



    I went into The FedEX Kinkos location in Midwest City, Oklahoma. I simply wanted to get a black and white copy and have that copy laminated. I went to the customer service rep and politely asked him if he can do it. He got really rude with me. I went over to the self service copy area to get a copy. There was a girl at the copy area that needed help. He walk over to her and assisted her. His tone and demeanor was very professional with her. I happen to be in that same area making my copy. I asked for assistance with the self service lamination machine. He haphazardly told me what to do. I... More...
    (Miscellaneous)
    jcw001's Picture   jcw001    0 Comments   Comments
  • Service



    I went into Fedex Kinkos at 1630 Scenic Hwy Snellville Ga 30078. I scanned, printed, and emailed documents. I scanned 6 documents on one document and the Adobe software cited a error and shut down which caused me to lose the document and have to re-scan. I went over to the customer service rep and she said she'd be with me in a few minutes. I stated to her that this is time sensitive since my clock is running and I'm being charged. She said is a nasty attitude that she is busy and will come over to credit my account. She never did. Very poor customer service. More...
    (Miscellaneous)
  • FedEx Kinkos West washington Madison, WI



    Went in for an oversized banner. Provided a file and was told I could see the proof by 5:30 pm the order was placed at 3 pm. Showed and there was no order. Mgr apologized and said come back in an hour. Went back the following morning and the proof was wrong. Asked them to change it and waited for a call that it was done. Came back when they called and the order was wrong. The font was the wrong color. They said they needed to charge an extra $40 to change the font color which they had gotten wrong. 21st century and it cost $40 dollars to change their mistake in a digital file? I don't... More...
    (Delivery Services)
    okachemwe's Picture   okachemwe    0 Comments   Comments
  • FedEx Print Center-St. Charles Illinois--The Customer is ALWAYS Wrong



    It seems that whenever I go to the FedEx Print Center in St. Charles Illinois I get the same story from one particular employee. We can't do that, you should bring something different as the source, we can't do anything in less than 24 hours and all the time he is coughing and spreading his germs on whoever is nearby. So I went down the street to Office Max. No problem sir, yes we can use this original, it will take us about 20 minutes to complete the work if you'd like to wait or come back later--easy, professional , polite, helpful--all the things that FedEx Print IS NOT More...
    (Miscellaneous)
    mauriecoleman's Picture   mauriecoleman    0 Comments   Comments
  • Photo Printing Service and Product Extremely Poor



    Do not use the FedEx photo services at this store. I ordered two photos to be printed. One photo was to be printed on black backer board; the other was to be printed on canvas and stretched over a wooden frame. After I submitted the order online, I received an email that stated I would get a call confirming my order and discussing details. No phone call, no big deal. Was out running errands. Stopped in the store an hour and a half after submitting order. Guy behind counter says, "I was just about to call you". Okay, cool. When placing order online it did not give me price... More...
    (Miscellaneous)
    JayG1965's Picture   JayG1965    0 Comments   Comments
  • Kinkos (FedEx Office)



    On April 2, 2013, I was in a rush to get two poster boards made for presentation to the Oklahoma State House and State Senate. The job had not been taken care of as it should and I called at the last minute to check to see if there was any way I could have them printed within an hour. I did not think it was possible but Andrea said she would make it happen. I went to the store and since I was in such a rush, I paid in advance. I had been told that they would be ready at 1:15 which seemed like a miracle to me. At 1:15 an employee approached with a refund and apologized for my order not... More...
    (Advertising)
    kbjohnson's Picture   kbjohnson    0 Comments   Comments
  • Very Rude Employee



    I went to FedExKinkos on 3068 Panola Road, Lithonia, GA 30038 on 04/04/2013. The female employee showed up 15 minutes after opening hours, talking on her cell phone, like she had no care in the world. I gave her a few minutes to open up. I went inside and asked her what time do they open up during the week. Her reply was, "Isn't it obvious I was late?" I asked her how do I go about printing a document from my usb drive,and she replied, "Mam I just got here, give me time to settle in". Then the phone rang, and she helped the customer for 15 minutes intentionally, I... More...
    (Miscellaneous)
  • Rude Employee- GA



    I went to the FedExKinkos store on Panola Road, Decatur, GA on 04/04/2013, and the Employee working was brutally rude. I am surprised that Fedex would hire someone who was not obviously trained with good customer service skills. She arrived 7:45 am 15 minutes late chatting on her cell phone, taking her own sweet time. I went in the store after she opened up, thinking their hour of operation was different for that location, asking her what time do the open. Her reply was, "Isn't it obvious that I am late?" Then I asked her about copying a document from a usb. Her reply was,... More...
    (Miscellaneous)
    teddybear26's Picture   teddybear26    0 Comments   Comments
  • Fedex Kinkos Rude Employee



    I told an employee that the printer was not in working order and I needed some assistance, especially since I was being charged for the time spent on the computer. He never said a word, helped another customer behind me in line and then walked to the printer. He could not get it to work and asked me if I was printing on "legal sized regular paper". I explained I was "trying to print a normal sized document on normal sized paper" and indicated I wished to use the paper he was holding in his hand for a reference. At this point he told me that he was holding "legal... More...
    (Miscellaneous)
    longhair12's Picture   longhair12    0 Comments   Comments
  • fedex Not Going Here review



    Let me share my experience, and feel better about it. I have stifled my opinions for too long. Now I am going to find my voice. I went to one kinkos in Warm Springs, Fremont, CA, there, I got a bad vibe more than once from this one representative and I was not imagining or assuming it, because his way of talking to me was also rude and I just asked to talk to his supervisor. I am suspecting racism, and I am not surprised in the sh society here which I was born and brought up in. Turn the page, today, I went to kinkos in Mowry to avoid that rude guy. A dumb person who cannot open his... More...
    (Miscellaneous)
    tarana222's Picture   tarana222    2 Comments   Comments
  • Copy machines out of service, Clueless employee



    Fedex Kinko's store 1337, Falls Church, VA, 3:30 PM, 2 nov 2010 1. This "Store" has FOUR b/w photocopiers. THREE of them are out of service today. 2. The FOURTH one went out of service while I was waiting. It had three customers crowded around it, opening and closing doors, slamming the top down hard. A FDX/Kinko employee standing at one of the inop machines did not look up, or notice the problem with the machine 4 feet away from him, despite the noise and discussion. He was totally clueless. He was so un-responsive, I concluded that he did not work for FedEx. After... More...
    (Delivery Services)
    Cutting's Picture   Cutting    0 Comments   Comments
  • KINGS OF RIP OFF



    I've come to the conclusion that 1. FexEx Kinkos is the biggest scam on the market and 2. This place is the biggest joke on the planet. 80 cents for a one copy $1 for a Fax? hahaha are they for real? Just buy a copy/fax/print at Wal-Mart for $150 bucks. It will save you money and you can charge your friends half of what Kinkos charges for printing and fax services and pay off your debt!!! More...
    (Miscellaneous)
    dontwantto's Picture   dontwantto    1 Comments   Comments
  • Photo copying



    I went to the Kinkos located at 5455 Wadsworth Bypass in Arvada. I needed to have enlargements of photos made for a dear friend that was dying. The photos were to be used at her services. One of the photos needed to have half of it removed and the remainder enlarged to an 8x10 and an additional 5x7. The young woman who helped me was the epitome of superior customer service. She also exhibited a caring attitude in what was an extremely difficult task for me to have to undertake. Often we are quick to complain when service is considered unsatisfactory but forget when service is... More...
    (Miscellaneous)
    Sonya's Picture   Sonya    0 Comments   Comments
  • Kinko's rip-offs



    Do not use FedEx Kinko's Office & Print Center at 3808 Ambassador Caffery Pkwy Lafayette, LA 70503. I had 3 documents printed that were $61.13 per document out the door less than a month ago. I went there today to have 10 additional copies made and I was told it would be $1200. Yes it is not a typo 1,200 dollars for 10 copies when the first 3 cost 183.39. I could understand if their prices went up, but they have not! It is simply how they ring up the receipt! More...
    (Miscellaneous)
    Kinkossucks's Picture   Kinkossucks    1 Comments   Comments

FedEx Kinkos Reviews By Product


FedEx Kinkos Comments


ExtremelyMad says: (4 years ago)
 0
Kinkos in Roseville, CA. Don't bother using their slow computers. It took ten minutes to download a PDF document and then more time to print 12 pages. I should have asked the prices first. A $1.49 to fax 1 page. Give me a break. 12 pages would have been $17.88 to fax a 12 #$@%^ Pages. Give me a break. These people need to reevaluate their prices. They really screw you over.



avsreedhar says: (4 years ago)
 0
Hi,

My shipment has originated from Hyderabad, India which was supposed to reach Germany within 4 days, however it has crossed more than 6 working days but none of the customer care guys even care about when I called them. The most pathetic and surprising thing is that the shipment which was to be delivered to Germany has gone to US. I'm not sure if the guys working at dispatch are having knowledge about 2 different continents i.e. US and Europe. I'm planning to file a consumer case against FEDEX and see that nobody sends anything through FEDEX.



gmc168 says: (4 years ago)
 0
On December 26, 2013, I went to Kinko’s on Paces Ferry Road in Atlanta to take care of some important business. I walk up to the counter to checkout and the associate behind the counter just sits there at her computer. I stand there for at least a minute waiting for her to acknowledge me (I stand at 5’11” tall, so I KNOW she saw me standing there). While I am the ONLY person standing in line, patiently waiting for assistance, another customer walks in. The associate stands up from her computer and looks around me and says, “Can I help you ma’am?” So I left the store; I refuse to spend my money where I am invisible. Since I was not important enough to be acknowledged, I will no longer be utilizing the services of Kinkos and I have informed my friends and business associates NOT to use Kinkos in the future. This young lady has no idea how much business she just lost for her employer; we will be going to Office Max or UPS going forward. Customer Service is dying and companies wonder why their profit margins are shot. It is unfortunate.



gmc168 says: (4 years ago)
 0
On December 26, 2013, I went to Kinko’s on Paces Ferry Road in Atlanta to take care of some important business. I walk up to the counter to checkout and the associate behind the counter just sits there at her computer. I stand there for at least a minute waiting for her to acknowledge me (I stand at 5’11” tall, so I KNOW she saw me standing there). While I am the ONLY person standing in line, patiently waiting for assistance, another customer walks in. The associate stands up from her computer and looks around me and says, “Can I help you ma’am?” So I left the store; I refuse to spend my money where I am invisible. Since I was not important enough to be acknowledged, I will no longer be utilizing the services of Kinkos and I have informed my friends and business associates NOT to use Kinkos in the future. This young lady has no idea how much business she just lost for her employer; we will be going to Office Max or UPS going forward. Customer Service is dying and companies wonder why their profit margins are shot. It is unfortunate.



cfpp says: (10 years ago)
 0
Kinkos can't seem to even answer their phone their internet pprint system is so arcane that I have given up using it

I have to bring my lap top in change all my wirelss setting (or create a fiel for theirs) and print from my laptop for 3 pages
I called hq to discuss my issues
Guess what?

after 20 rings they didn't answer their phone either

Shit flows downhill




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